Changelog

Follow up on the latest improvements and updates.

RSS

Improved
  • [Pharmacist] New heat map chart in the 'Reports' tab to show popular booking hours across selected date range
Screenshot 2024-09-25 at 5
  • [Pharmacist] Sending a custom email will only send one email per unique email address, helping in situations where you select duplicate patients
  • Reminder: The one time patient merge/clean up is scheduled for October 4th, 2024. If you want to opt out from this, please let us know by September 26th, 2024.
Fixed
  • [Pharmacist] Ability to add patient address manually with a U.S address
  • [Pharmacist] Ability to add patient address automatically via address autocomplete for U.S based patients
  • [External Clinics] Add the ability back to set a single day block for a future date
Improved
  • [Pharmacist] Improved speed of loading the patient list when adding an existing patient to the COVID-19 waitlist
Fixed
  • [Patient] Cancelled waitlisted patients will no longer receive email notifications when email notification is disabled/unchecked
  • [Pharmacist] Fixed an issue where clicking clear button in Appointment tab's Filters section was causing an infinite loading screen
  • [Pharmacist] Pharmacies will now get the correct External Clinic schedule link
  • [Pharmacist] Fixed an issue where some pharmacies were seeing a blank screen when printing appointments
Changes
  • [Pharmacist] All previous Flu Waitlist Patients have been removed!
  • [Pharmacist] For all the new Flu, COVID-19 and Immunizations/Injections appointment types that were recently added, you can now customize all the appointment type details that are shown to Patients (such as Name, Description, Badge, etc). For more information, please see the Help Centre article.
  • [Pharmacist] For any external/offsite Flu Shot Clinics, you can now use MedMe for your scheduling and documentation flows! In the settings page, you can can access "External Clinics".
Improved
  • [Pharmacist] For the new Flu and COVID-19 appointment types, the Public Intake toggle needs to be enabled in order for Waitlist to be enabled. To avoid confusion, you won't be able to turn on Waitlist without turning on Public Intake first.
  • [Patient] For the Flu and COVID-19 Waitlist registration page, we've removed copy that was specific to only Flu which makes it more generalized now.
  • [Pharmacist] On the Patient Profile page, there is a more prominent "Add" button that will make it more clear that you can add appointments from this page.
Fixed
  • [Patient] The Minor Ailment specific scheduling links now show the ailment at the very top of the page. Example: UTI shows at the very top of this scheduling link. You can retrieve this URL by visiting Settings -> Appt Type -> Calendar Availability.
  • [Patient] After a Patient reschedules an appointment, the confirmation page no longer automatically scrolls to the middle of the page, so the Patient will see the top of the page.
  • [Patient] If a Patient books a phone appointment, and the Patient reschedules the appointment, the confirmation page now shows the phone next steps, instead of the onsite next steps.
Changes
  • [Pharmacist] The "External Clinics" feature on the Settings page has been removed temporarily. We are working on an improved version of the feature that will be released in early September.
Improved
  • Updated privacy policy to reflect upcoming product enhancements. You should have received an email explaining the changes.
Fixed
  • [Patient] Appointment details panel is visible again for mobile traffic
  • [Pharmacist] Ability to send custom emails has been fixed, previously failing for some customers
  • [Pharmacist] COVID/Flu waitlist opt-out emails sent to patients are working again
Improved
  • [Pharmacist] Added easier option to clear search from list views by pressing the 'X' button
  • [Pharmacist] Extended search bar in Patients, Waitlist tab views
  • [Pharmacist] Retain filters set when you close the Filter/Sort sidebar on list view pages
  • [Pharmacist] Auto-filled address will save the province as the short code instead of the full province name going forward (ex. ON instead of 'Ontario')
New
  • [Pharmacist] Added minor ailment support for RXConsultAction in Newfoundland
Fixed
  • [Pharmacist] Fixed issue where data was not loading in Reports tab
Improved
  • [Pharmacist] On the Dashboard, the “Print PDF Forms” button no longer has overflowing text on smaller screen windows.
Fixed
  • [Patient] On a mobile device, some users were automatically being scrolled to the bottom of an intake form. Patients are now always taken to the top of an intake form.
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MedMe is excited to partner with MAPflow in order to provide a seamless, clinically-validated experience for pharmacies. This integration is now available through MedMe to aid pharmacists in minor ailment assessments.
MAPflow is currently available for pharmacies in Ontario, British Columbia, Alberta, New Brunswick, Nova Scotia, and Prince Edward Island.
Existing MAPflow Customers
If you already have an existing MAPflow subscription, you can follow the instructions here to connect your account to your MedMe account.
New MAPflow Customers
Your MedMe subscription does not include the MAPflow license fee, pharmacists will have to purchase this separately from MAPflow.
Those interested in the tool can purchase their MAPflow license from the OPA (Ontario Pharmacy Association) or their homepage.
Use
MEDME24
when signing up for MAPflow to get $50 off your subscription, valid until the end of 2024.
Additional Links
Improved
  • [Pharmacist] Improved patient email validation logic
Fixed
  • [Pharmacist] Improved calendar and browser timezone support
  • [Pharmacist] Solved persistent loading error that some people might see after leaving the window open for multiple hours
Improved
  • [Pharmacist] Added link expiry and booking window fields to the appointment details view for appointments booked via the booking link flow
Fixed
  • [Pharmacist] Fixed an issue where pharmacists were unable to delete certain blocked times from the calendar
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